Shipping & Returns
From when you make your payment your order will ship within 1 to 5 business days, unless it is out of stock - in which case we will contact you to arrange a refund or replacement.
Feel free to contact us if you have any questions about how long your order will take.
All orders ship via Australia Post and are trackable. Pricing in AUD.
Standard Shipping (3 - 5 business days delivery) - $10.00
Express Post Shipping (1 - 2 business days delivery) - $15.00
Rest of the world:
International Shipping - orders under A$50 (1 - 3 weeks delivery) - $10.00
International Shipping - orders over A$50 (1 - 3 weeks delivery) - $20.00
We stand by our products and are happy to hear about any problems you may encounter - we do understand that things happen... a gift that isn't suitable, the wrong size and in the odd situation, a breakage. However, after 6 months, we cannot accept returns. Please email us with any of these problems - each situation will be considered according to what you tell us. Because we do value the workmanship of our jewellery, all items deemed faulty will need to be returned for inspection. Please note, that we will only refund the cost of the item, not freight or extras such as gift wrapping and insurances. It is up to you to insure or track your returns – items that don’t reach us cannot be refunded or exchanged.
Please note that some countries may charge import or customs charges that is beyond our control.